RD
Ruan D

1 reviews | Active since Nov 2014

21 Oct 2024, 07:26

Poor aftersales

Ive been with Old mutual for a while now, but lately they are lagging, I missed premiums last year due to bank being hacked.

A month after I missed my premium, I asked them to reinstate my life policy, I have asked monthly since then and they just ignores me

I also noticed a iwyze policy on my name that is reflecting negative, but I dont have insurance with Iwyze, they also dont come back to me.

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Replies (1)
RD
Ruan D's update04 Nov 2024, 07:46
Reviewer Update
Its now 2 weeks later, still no one at Old mutual wants to reinstate or give me a new policy, they only say they will investigate

Really why must I struggle so much to get help, Im done begging for help, Im moving my whole family to discovery.....