GB
Grant B
1 reviews | Active since Nov 2023
14 Feb 2025, 14:01
Poor Admin
Create delays in transferring of clients funds from their Retirement Annuities. Regularly, make mistakes on paperwork, causing further delays in the Section 14 transfers.
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Old Mutual's replyOfficial
14 Feb 2025, 14:08Good day Grant,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply14 Feb 2025, 14:08
Official
Good day Grant,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management