RK
Roshan K
1 reviews | Active since Jan 2020
07 Jan 2020, 11:25
Policy termiantion
Don't even know where to start! Group schemes are a WASTE to deal with! I've been trying to cancel a funeral policy and after 6 months I FINALLY spoke to a human-ish. I did what i was told and then got an email to say that my policy details are incorrect and my banking details were 'missing'. This process is taking almost EIGHT months!!!!
Sent the details required, only get a generic email stating my details were 'incorrect'. I am DONE with OM.
i will NEVER recommend OM GS to ANYONE.
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Old Mutual's replyOfficial
07 Jan 2020, 13:12Dear Roshan Kassan
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen AanhuizenOld Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen AanhuizenOld Mutual Complaints Management
Best regards,
Old Mutual's reply07 Jan 2020, 13:12
Official
Dear Roshan Kassan
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen AanhuizenOld Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen AanhuizenOld Mutual Complaints Management
Best regards,