SM
Soloko M
1 reviews | Active since Jan 2022
26 Nov 2025, 08:29
Policy taken without my consent
An agent at old mutual has taken a policy on my name without my consent.Received an email about the policies taken on the 17nth of November of which i never did i cancelled all my policies with old mutual in August .
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Old Mutual's replyOfficial
26 Nov 2025, 08:49Good day Soloko, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply26 Nov 2025, 08:49
Official
Good day Soloko, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management