Policy service Policy ***7

<p>I contacted Old Mutual Client service offices via e mail two days ago, no reply, and telephonically today to update the policy and request confirmation of cover, was told that I cannot get the required information and that my policy will lapse by month end, I want to stay a client ,but was told by the consultant that my request will take 7 working days and it is fine if Old Mutual loses me as a client. I am very disappointed in the service received and lack of interest in something as important as a life policy. </p>