PN
Phindile N
1 reviews | Active since Oct 2020
05 Aug 2025, 16:43
Policy query
I took 2 policy for my daughter now I want to cash them and close the accounts I've been sent from pillar to post was asked to send my details and statements I did many time but till now I'm still being asked to send the the same thing. Am so frustrated I ever asked to be called because no one seem to be professional and compitant to do his/her job the only thing they do is to send me millions references I really don't know what to do anymore am so angry
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Old Mutual's replyOfficial
05 Aug 2025, 16:51Good Day Phindile N, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply05 Aug 2025, 16:51
Official
Good Day Phindile N, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management