Policy payout reduced

Good day.

I am writing to express my dissatisfaction with the payout I received for my claim under Policy Number: OMG69253N***. According to Old Mutual's correspondence, an incorrect date of birth was provided at policy inception, which I believe constitutes negligence on the part of Old Mutual, given my numerous attempts to rectify this issue through phone calls, emails, and in-person meetings with their Financial Advisors. Despite these efforts, the matter remains unresolved, leading me to view this as a prejudicial and sabotaging act contrary to the terms stipulated in my policy document. Therefore, I respectfully request that Old Mutual review the payout, as I consider it a legal obligation for the company to fulfill.

Opari Travels