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Nkululeko N
1 reviews | Active since Dec 2025
10 Dec 2025, 09:31
Policy not paying out my full amount
I have been paying monthly a retirement annuity policy with a maturity date of 01/07/2025 and they not giving my money as I want the whole amount in the policy as it matured. I don't want my money on instalments as I want it all at once. My policy number is ***1
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Old Mutual's replyOfficial
10 Dec 2025, 09:54Good day Nkululeko, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Dec 2025, 09:54
Official
Good day Nkululeko, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management