Policy non pay out

Item: Old Mutual
Rating: 1
Author: Thifhelimbilu M

I claimed for my mom s policy and they did not pay they claimed that my mom was sick we gave them all the dr s proof and still they did not pay out they claimed to pay back the monthly premium that was paid and still nothing ,

Helpful (0)

Replies (3)

Old Mutual's replyOfficial

13 Mar 2024, 18:56

Good day Thifhelimbilu

We received your review and apologize for your service experience.

I will investigate the matter and contact you directly should we require additional information.

Regards

Delia Smit
Old Mutual Complaints Management

Best regards,

Old Mutual's reply13 Mar 2024, 18:56

Official

Best regards,

Thifhelimbilu M's updateReviewer Update

13 Mar 2024, 19:04

Thank you , will wait for your feedback

Thifhelimbilu M's update13 Mar 2024, 19:04

Reviewer Update

Thank you , will wait for your feedback

Old Mutual's replyOfficial

14 Mar 2024, 10:15

Dear Thifhelimbilu

I have responded to you via email. Please provide me with the requested information by replying to the email.

Regards

Delia Smit
Old Mutual Complaints Management

Best regards,

Old Mutual's reply14 Mar 2024, 10:15

Official

Dear Thifhelimbilu

I have responded to you via email. Please provide me with the requested information by replying to the email.

Regards

Delia Smit
Old Mutual Complaints Management

Best regards,