P
Pearly
1 reviews | Active since Feb 2024
30 Dec 2024, 16:46
Policy Maturity
My investment policy had matured and was expecting to get the payout just before Christmas. Unfortunately that didn't happen because for some reason maturity forms were not properly completed. For that i couldn't enjoy my Christmas.
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Old Mutual's replyOfficial
30 Dec 2024, 16:55Hi Pearly,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply30 Dec 2024, 16:55
Official
Hi Pearly,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,