GM
Gaopalelwe M
1 reviews | Active since May 2019
07 Nov 2019, 10:01
Policy increase that I didn't agree with
I have a life policy with vreenlight which is part of Old Mutual. I have requested them in numerous accounts not to increase my cover but they did it anyway and the email I received from Ms Nicole Jacobs was not satisfactory. My emails start from 11th August 2019 at 6h43. Policy number is ***0
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
07 Nov 2019, 11:16Dear Gaopalelwe Motsepe
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply07 Nov 2019, 11:16
Official
Dear Gaopalelwe Motsepe
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen Aanhuizen
Old Mutual Complaints Management