AS
Anele S
1 reviews | Active since Oct 2023
23 Oct 2023, 09:25
***** policy deductions
I'm currently facing ***** deductions that I'm not aware of. My R635 has been deducted from September and October. I went to old mutual offices to stop the ***** but they suggested that I should go to police station and do an affidavit of which I'm very far from the police station.. kindly please help me to stop this and get my refunds back.
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Old Mutual's replyOfficial
23 Oct 2023, 09:29Good day Anele
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Best regards,
Old Mutual's reply23 Oct 2023, 09:29
Official
Good day Anele
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Best regards,