MD
Mthobisi D
1 reviews | Active since Dec 2018
15 Dec 2018, 12:50
Policy Claim
We submitted required documents on the 07/12/18 requested by Abigail Dowries for my late dad Retirement Plan up to date we haven't received any feedback. Stephanius Levember intervened but he had no information at all. Bad service rendered by consultants. All requested documents are with them no feedback no pay out.
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Replies (2)
Old Mutual's replyOfficial
18 Dec 2018, 08:42Hi Mthobisi
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Brent Sellidon
Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Brent Sellidon
Complaints Management
Old Mutual's reply18 Dec 2018, 08:42
Official
Hi Mthobisi
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Brent Sellidon
Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Brent Sellidon
Complaints Management
MD
Mthobisi D's updateReviewer Update
18 Dec 2018, 09:06Please give me a call now to resolve this. my number ********** 973 i need feedback today now as we speak. I was sent from pillar to post when i ask about this.
MD
Mthobisi D's update18 Dec 2018, 09:06
Reviewer Update
Please give me a call now to resolve this. my number ********** 973 i need feedback today now as we speak. I was sent from pillar to post when i ask about this.