Policy ceded with incorrect information

My policy was ceded without my knowledge, with another person's information. When i phoned the complaints and explain the situation they just send me from pillar to post whereas they are the ones who made a mistake. Aren't u supposed to confirm any information before u submit. Not even a notice whatsoever that such thing was done!!! If something can happen to me today who is going to be left behind and suffer. Its simple i have not asked for my policy to be ceded, thats not my info now i must be the one running around. I want this sorted out with immediate effect!!!! I don't care who did what i just want this fixed today!!!!!