JR
James R

1 reviews | Active since Apr 2014

14 Dec 2015, 15:56

POLICY CCC***

I took out a retirement plan in 2012. payd my contributions every month on time. During November 2015 I cancelled the plan and according to my contract Old Mutual must pay back my contributions with in 40 day from cancellation. Now the come with a story that I cam only get my money at the age of 55. This does not reflect in the contract I have nor was it ever communicated to me. I feel it is totally unfair that I cannot get back the contributions I made, it is afterall my money.

0
Replies (1)
Old Mutual
Old Mutual's reply15 Dec 2015, 11:11
Official
Hello jamessnr@2,

I refer to my e-mail of earlier today where I addressed your concerns.

Kind regards

Nicolette du Toit
Complaints Management

Best regards,