JR
James R
1 reviews | Active since Apr 2014
14 Dec 2015, 15:56
POLICY CCC***
I took out a retirement plan in 2012. payd my contributions every month on time. During November 2015 I cancelled the plan and according to my contract Old Mutual must pay back my contributions with in 40 day from cancellation. Now the come with a story that I cam only get my money at the age of 55. This does not reflect in the contract I have nor was it ever communicated to me. I feel it is totally unfair that I cannot get back the contributions I made, it is afterall my money.
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Replies (1)Old Mutual's replyOfficial
15 Dec 2015, 11:11Hello jamessnr@2,
I refer to my e-mail of earlier today where I addressed your concerns.
Kind regards
Nicolette du Toit
Complaints Management
I refer to my e-mail of earlier today where I addressed your concerns.
Kind regards
Nicolette du Toit
Complaints Management
Best regards,
Old Mutual's reply15 Dec 2015, 11:11
Official
Hello jamessnr@2,
I refer to my e-mail of earlier today where I addressed your concerns.
Kind regards
Nicolette du Toit
Complaints Management
I refer to my e-mail of earlier today where I addressed your concerns.
Kind regards
Nicolette du Toit
Complaints Management
Best regards,
