JW
James W

1 reviews | Active since Jul 2013

05 Jul 2023, 13:29

Policy cancelled - Still paying

2 weeks ago, I requested my Old Mutual policies to be cancelled. I received the confirmation etc. But yet, my bank account is still being debited and the policy remains open.

Is this not *******?

0
Replies (1)
Old Mutual
Old Mutual's reply05 Jul 2023, 13:30
Official
Dear James

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Bilqees Carelse
Old Mutual Complaints Management