Policy cancelled incorrectly

<p>On the 14th of March I went to the Springs branch to cancell debit order payment for my 2premiums to cash payment.I paid R8000 that is R4000 each for funeral policy and 2in savings and investment policy.The very same month R500 was deducted from my account even thou I have camncelked debit orders.5th August I received an and that my savings policy was in arre*****mail was sent same day followed by a call on 08 August.I called again on the 10th and 15th August and spoke to Wendy who assured me she will do a follow up.To my surprise on 18 August I received an sms that my savings and investment policy has been cancelled for non payment.My monthly premiums is supposed to be R500 monthly and I paid R4000 in March.</p>