policy cancellation

i took a funeral cover and investment cover with old mutual a month ago, it happened that one of my kids name was misspelled on the policy documents cause their *********** staff member made that error . i called them and after holding for 45 mites or more i gave up. i tried the following day and finally after half n hour i went through to be told that i need some documents to rectify the name that was misspelled by them . i told them to cancel the policy, the nightmare then begun, i was emailed forms to complete and to give them bank statement proof of address and Id copy which was never requested when initially took the policy with them. i don't trust with my money so i decided to cancel the claim cause i knew i will get stories when its time to claim. i want my policies cancelled ASAP , i want nothing to do with Old mutual . i cant put my money with people like those . service itself is bad, the call center is a night mare