WM
Wandiswa M
1 reviews | Active since Feb 2022
04 Nov 2025, 20:22
Policy *****
I was *****ed by Old Mutual by signing me to policies I didn’t know about, and I requested for a refund been waiting since August without receiving any feedback and the sad part is that this is not the first time I’ve been *****ed for like three or four times by Old Mutual. I need them to stop doing this because I don’t want their policies.
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
05 Nov 2025, 02:57Good day Wandiswa M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply05 Nov 2025, 02:57
Official
Good day Wandiswa M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
WM
Wandiswa M's updateReviewer Update
10 Nov 2025, 23:20You have been investigating since August and I have not even received a call or a response regarding the on going investigation.
I wrote a review on the 4th of this month and it’s the 10th today still no way forward I just need my refund back
I wrote a review on the 4th of this month and it’s the 10th today still no way forward I just need my refund back
WM
Wandiswa M's update10 Nov 2025, 23:20
Reviewer Update
You have been investigating since August and I have not even received a call or a response regarding the on going investigation.
I wrote a review on the 4th of this month and it’s the 10th today still no way forward I just need my refund back
I wrote a review on the 4th of this month and it’s the 10th today still no way forward I just need my refund back
Old Mutual's replyOfficial
11 Nov 2025, 02:20Good day, Wandiswa M.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply11 Nov 2025, 02:20
Official
Good day, Wandiswa M.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management