tM
thobile M

1 reviews | Active since Jul 2015

03 Jul 2015, 11:30

POLICY ***

I WENT TO JABULANI TO REGISTER A CLAIM TO CASH IN A POLICY OF A DECEASED WHO IS THE FATHER OM CHILD IN MAY SOMETIME AND I WAS TOLD THE MONEY WILL REFLECT IN 3 DAYS AND I WAITED IN VAIN WHEN I WENT BACK AFTER 2 MONTHS OF NOTHING HAPPENING I WAS TOLD PRISCILLA DID NOT REGISTER THE CLAIM I H AD TO START ALL OVER AGAIN, AND THIS WAS SO BAD BECAUSE I NEED THIS MONEY FOR SCHOOL AND I M SINGLE UNEMPLOYED PARENT THERE IS NO SENSE OF URGENCY AND NO TREATING THE CLIENT FAIRLY.<br> <br> REGARDS Annah

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Replies (1)
Old Mutual
Old Mutual's reply03 Jul 2015, 11:56
Official
Hello thobilemakgato@,

Thank you for letting us know of the delay you are experiencing.

We will investigate the matter and will contact you directly to resolve.

Kind regards

Thabiet Mintin