POLICY

I had an funeral policy for more then 10years with them. For 2 months they didn't take my premiums and when I saw it the 2nd month I went to their offices to query. So they told me that it has collapsed and that they can't do anymore. They said that my premiums went up and the money in my account that i leave for the policy was not enough. I told them that I haven't received any notification and that I would've left more money for the premiums in my account. I am a pensioner that receives sassa pension and it's the only policy that I have. If something must happen to me today I don't know what will happen. My sassa gets paid from the 1st and they take my premiums on the 25th and I make sure to leave that money in my account.

WITH NO NOTIFICATION MY PREMIUMS WENT UP. AND ID THEY DID NOTIFY ME. WHY DIDNT I RECEIVE AN SMS AS WELL I'm hurt disappointed and disgusted of their treatment. All these years of paying and now they telling me there is nothing that they can do