sM
susan M
1 reviews | Active since Nov 2021
26 Nov 2021, 07:58
Policy
The service is bad I have a policy I was saving money and now I need to cash out ,they keep referring me from pillar to post.The head office has not got back to me it's a week now. Policy number .
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
26 Nov 2021, 08:21Dear Susan M
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Old Mutual's reply26 Nov 2021, 08:21
Official
Dear Susan M
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
sM
susan M's updateReviewer Update
26 Nov 2021, 08:59Please because I received a survey and rated it 1 thought I will get call back and nothing till today it's been over a week now.
sM
susan M's update26 Nov 2021, 08:59
Reviewer Update
Please because I received a survey and rated it 1 thought I will get call back and nothing till today it's been over a week now.
Old Mutual's replyOfficial
26 Nov 2021, 09:03Dear Susan M
A complaints assessor will be in contact with you.
Regards
Old Mutual complaints Management
A complaints assessor will be in contact with you.
Regards
Old Mutual complaints Management
Old Mutual's reply26 Nov 2021, 09:03
Official
Dear Susan M
A complaints assessor will be in contact with you.
Regards
Old Mutual complaints Management
A complaints assessor will be in contact with you.
Regards
Old Mutual complaints Management