RM
Rosie M
1 reviews | Active since Oct 2025
24 Oct 2025, 19:56
***** policy
Please help me. On July 2025 I notice that there was a policy that was opened on my behalf without my consent on the 24th June 2025 . I went to one of Old Mutual offices to open a ***** case. I have been calling and visiting the old Mutual branch for a follow up on the case. Until today I have not received anything from them and Old Mutual is deducting R500 from my persal until today.
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Old Mutual's replyOfficial
24 Oct 2025, 20:04Good day Rosie M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply24 Oct 2025, 20:04
Official
Good day Rosie M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management