NM
Ntokozo M
1 reviews | Active since Nov 2025
11 Mar 2026, 09:47
Policies opened without consent
This company is a ***** that creates policies for people without their consent then do not refund you on time. It is the second time now and I have been querying on the matter since last week and awaiting feedback. I just wonder how it is possible that they open accounts without unnecessary documentation from clients. 😡
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Old Mutual's replyOfficial
11 Mar 2026, 10:02Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required. Please email *** and the team will assist.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required. Please email *** and the team will assist.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply11 Mar 2026, 10:02
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required. Please email *** and the team will assist.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required. Please email *** and the team will assist.
Kind regards
Old Mutual Complaints Management
Best regards,