Please refund me

Item: Old Mutual
Rating: 1
Author: Jessica D

You only responded on Helopeter still no money in my account, so you don’t refund cancelled policy premiums. No customers service no ways

Helpful (0)

Replies (4)

Old Mutual's replyOfficial

05 Mar 2026, 07:10

Good Day Jessica,

We note your comments and concerns, please be advised that this matter is being attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management

Old Mutual's reply05 Mar 2026, 07:10

Official

Good Day Jessica,

We note your comments and concerns, please be advised that this matter is being attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management

Jessica D's updateReviewer Update

16 Mar 2026, 08:14

I’m still waiting for my refund I see my review was cancelled please refund me

Jessica D's update16 Mar 2026, 08:14

Reviewer Update

I’m still waiting for my refund I see my review was cancelled please refund me

Jessica D's updateReviewer Update

16 Mar 2026, 08:15

Is 10 days later still no money in my bank account

Jessica D's update16 Mar 2026, 08:15

Reviewer Update

Is 10 days later still no money in my bank account

Old Mutual's replyOfficial

16 Mar 2026, 12:46

Hi, Jessica.

We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.

Regards,
Old Mutual Complaints Management

Old Mutual's reply16 Mar 2026, 12:46

Official

Hi, Jessica.

We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.

Regards,
Old Mutual Complaints Management