A
Asive
1 reviews | Active since Apr 2026
25 Apr 2026, 12:16
Please note that I’ll take a step forward
Please note that I’ll take a step forward. My brother has passed on & still today my brothers claim has not been released. I’m sorry but the social media platforms has to know all about this it’s been weeks now my mother borrowed money to cover his funeral while paying every month to you guys it’s too much now
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Replies (2)
Old Mutual's replyOfficial
25 Apr 2026, 12:47Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards,
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards,
Old Mutual Complaints Management
Best regards,
Old Mutual's reply25 Apr 2026, 12:47
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards,
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards,
Old Mutual Complaints Management
Best regards,
Old Mutual's replyOfficial
30 Apr 2026, 10:24Hi Asive,
We’ve attempted to contact you via calls and email but have not yet received a response, which is currently limiting our ability to progress your query.
Could you please confirm whether you still require assistance, and share any outstanding information needed so we can continue assisting you? We’re here to help and want to ensure this is resolved as quickly as possible.
We’ve attempted to contact you via calls and email but have not yet received a response, which is currently limiting our ability to progress your query.
Could you please confirm whether you still require assistance, and share any outstanding information needed so we can continue assisting you? We’re here to help and want to ensure this is resolved as quickly as possible.
Best regards,
Old Mutual's reply30 Apr 2026, 10:24
Official
Hi Asive,
We’ve attempted to contact you via calls and email but have not yet received a response, which is currently limiting our ability to progress your query.
Could you please confirm whether you still require assistance, and share any outstanding information needed so we can continue assisting you? We’re here to help and want to ensure this is resolved as quickly as possible.
We’ve attempted to contact you via calls and email but have not yet received a response, which is currently limiting our ability to progress your query.
Could you please confirm whether you still require assistance, and share any outstanding information needed so we can continue assisting you? We’re here to help and want to ensure this is resolved as quickly as possible.
Best regards,