Please help!!!

I'm really dissatisfied with the service my mom and I have been getting from Oldmutual Superfund department.We have been pleading with them to send us the breakdown of the funds that we have reviewed after my Dad passed away it has been months now and we received it instead we are being taken pillar to post...We don't know what to do anymore because we urgently need that breakdown...Please help because this thing has been dragging for far too long