WE
Wynand E
1 reviews | Active since Feb 2015
03 Feb 2015, 16:22
Please cancel my policies as requested!!!
Old Mutual, on 12 December 2014 you were given notice that all my policies must be cancelled with you and NO further premiums must be deducted.<br> Yet, your debits still went through on my payslip and still nobody at your head office can assist and cancel my policies. <br> This is the last request - no further premiums must be deducted and also the premiums that you deducted must be paid back to me immediately!!! This must be done BEFORE 5 FEBRUARY 2015!!!<br> <br>
Helpful (0)
Replies (1)0
Replies (1)Old Mutual's replyOfficial
04 Feb 2015, 09:56Hello Wynand80,
I am sorry to hear that premiums are still being deducted.
Thank you for bringing this to our attention. I am looking into the matter and will be in contact with you shortly.
Kind regards
Nicolette du Toit
Complaints Assessor
I am sorry to hear that premiums are still being deducted.
Thank you for bringing this to our attention. I am looking into the matter and will be in contact with you shortly.
Kind regards
Nicolette du Toit
Complaints Assessor
Old Mutual's reply04 Feb 2015, 09:56
Official
Hello Wynand80,
I am sorry to hear that premiums are still being deducted.
Thank you for bringing this to our attention. I am looking into the matter and will be in contact with you shortly.
Kind regards
Nicolette du Toit
Complaints Assessor
I am sorry to hear that premiums are still being deducted.
Thank you for bringing this to our attention. I am looking into the matter and will be in contact with you shortly.
Kind regards
Nicolette du Toit
Complaints Assessor
