****ED OFF - NON CLIENT

hi i am one very ****ed off guy,

i tried opening a funeral and life policy on your website but there was endless problems and your call center contacted me via the information i left on your website, i refused to this over the phone and the lady who phoned me consistently was of great help but whenever she phoned i was busy.

after she got hold of me she told that my application was not submitted and i need to do it over the phone, which i declined.

but at the end of the month i was debited , i dont even have a policy number to refer to or received a confirmation email that i took a policy.

i dont know what policy you debited as i app**** for 2 but never confirmed anything . this feels like ***** to me as you never had my consent to do so and nothing was activated as per your call agent.

DEBIT ORDER R868.0 OMGPSCHEME ********** DONT KNOW WHAT THE **** THAT IS FOR.

NP POLICY , NO BROCHURE , NO NOTHING RECEIVED FROM YOU ASSHOLES BUT YOU DEBITED MY ACCOUNT.

PLEASE GET THIS REMOVED FROM MY NAME AS I REVERSED THIS DEBIT ORDER AND NOW I CANT UPGRADE MY CELLPHONE CONTRACT BECAUSE IT SHOWS I ****ING OWE YOU MONEY.

REGARDS RAYMOND