tG
tumelo G
1 reviews | Active since Jun 2019
25 Jun 2019, 15:34
phones ring forever
I have been trying to call old mutual for the whole week ,but no luck.iam trying to update my policy .their service is so bad ,I wish I could cancel my policy unfortunately I cant.they never answer their phone
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
25 Jun 2019, 15:50Dear Tumelo
We received your review of 25 June 2019.
We are sorry to hear about your service experience. We will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
We received your review of 25 June 2019.
We are sorry to hear about your service experience. We will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Best regards,
Old Mutual's reply25 Jun 2019, 15:50
Official
Dear Tumelo
We received your review of 25 June 2019.
We are sorry to hear about your service experience. We will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
We received your review of 25 June 2019.
We are sorry to hear about your service experience. We will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Best regards,
Old Mutual's replyOfficial
25 Jun 2019, 16:24Dear Tumelo
Thank for bringing this matter to our attention. As per my email your fathers date of birth is correct. We require your daughter’s birth certificate. I will attend to the matter once I received the above document.
Would you be so kind to update the Hellopeter website with the way this complaint was dealt with. We appreciate your feedback.
Regards
Coleen Aanhuizen
Thank for bringing this matter to our attention. As per my email your fathers date of birth is correct. We require your daughter’s birth certificate. I will attend to the matter once I received the above document.
Would you be so kind to update the Hellopeter website with the way this complaint was dealt with. We appreciate your feedback.
Regards
Coleen Aanhuizen
Best regards,
Old Mutual's reply25 Jun 2019, 16:24
Official
Dear Tumelo
Thank for bringing this matter to our attention. As per my email your fathers date of birth is correct. We require your daughter’s birth certificate. I will attend to the matter once I received the above document.
Would you be so kind to update the Hellopeter website with the way this complaint was dealt with. We appreciate your feedback.
Regards
Coleen Aanhuizen
Thank for bringing this matter to our attention. As per my email your fathers date of birth is correct. We require your daughter’s birth certificate. I will attend to the matter once I received the above document.
Would you be so kind to update the Hellopeter website with the way this complaint was dealt with. We appreciate your feedback.
Regards
Coleen Aanhuizen
Best regards,