EE
Etienne E

1 reviews | Active since Aug 2015

24 Feb 2016, 21:06

Personal Loan

Let me start off with thrme following: Im got my investment policies with Old Mutual and decided that let me take a chabge on the finacial services. What a joke, after receiving good service at the investment side then move over to a other devision the people were suddenly half dead. I have send all paper work in on the Thursday that have past now almost a week later still no feedback aswell as daily email 2 times a day to follow up, when I phone in they say oy Kabi can assist, why try to apply for a loan to do a few renovations and no feedback. I am highly upset! Will i recommend you guys to anybody else? My answer will be NO. This will led me to cancel my investment policies and take my bussiness somewhere else!

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Replies (1)
Old Mutual
Old Mutual's reply25 Feb 2016, 06:54
Official
Hello Etdawg,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards
Belinda Hunt
Complaints Management