MC
Michelle C
1 reviews | Active since Apr 2012
02 Apr 2021, 15:44
Personal experience
I had the same problem with Old Mutual. I took a saving plan for my daughter when she was 3 weeks old. It was supposed to pay out when she turned 16. She is turning 18 in a weeks time and still no money. So I paid a policy for 16 years and lost ALL that money. I have seen a few people working for Old Mutual and brokers working with Old Mutual. One tell me that a loan was taken against it, but they can not give me proof. the other one said there is no such policy. It is like ****ing into the wind, pardon my expression, but I have NEVER felt so hopeless in all my life. It was money that I saved for my daughter to use for her school clothes ect.
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Replies (1)Old Mutual's replyOfficial
02 Apr 2021, 15:58Dear Michelle
Thank you for your review. We are sorry about the inconvenience caused. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thank you for your review. We are sorry about the inconvenience caused. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply02 Apr 2021, 15:58
Official
Dear Michelle
Thank you for your review. We are sorry about the inconvenience caused. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thank you for your review. We are sorry about the inconvenience caused. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
