MC
Michelle C

1 reviews | Active since Apr 2012

02 Apr 2021, 15:44

Personal experience

I had the same problem with Old Mutual. I took a saving plan for my daughter when she was 3 weeks old. It was supposed to pay out when she turned 16. She is turning 18 in a weeks time and still no money. So I paid a policy for 16 years and lost ALL that money. I have seen a few people working for Old Mutual and brokers working with Old Mutual. One tell me that a loan was taken against it, but they can not give me proof. the other one said there is no such policy. It is like ****ing into the wind, pardon my expression, but I have NEVER felt so hopeless in all my life. It was money that I saved for my daughter to use for her school clothes ect.

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Replies (1)
Old Mutual
Old Mutual's reply02 Apr 2021, 15:58
Official
Dear Michelle 

Thank you for your review. We are sorry about the inconvenience caused. We will investigate and contact you directly to assist.
 
 Regards
 Thabiet Mintin 
 Old Mutual Complaints Management