cP
christal P
1 reviews | Active since Aug 2026
19 Aug 2026, 10:55
Personal Details Not Updated
I logged a request 3 weeks ago to Update my Personal Details for Sars requesting my Tax Certificate . ref CCCPC***8-Last week I spoke to a Consultant & he then had to Send the Request again as the details were not Reflecting Correctly. Today nothing has since Changed. Very Disappointed in this Type of Service.
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Old Mutual's replyOfficial
19 Aug 2026, 11:32Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply19 Aug 2026, 11:32
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management