pension fund payout

<br> On 13/04/2015 I called the call centre and after being on the line for an hour I have had been passed to 5 people, and all this calling was from my mobile. I was then advised that they have received my documentation from my company which i resign from in February. It would take another 6-8 days to be completed and the money would be paid out. I again called to follow up on the 20th and was told the same and to call back Friday the 24th. And I am no longer employed by the company for 3 MONTHS. I also dont see why i need to wait up to six weeks for my own money! thats absolutely ridiculous and a load of BS!!! I CALLED YESTERDAY AND WAS TOLD THAT THEY GAVE ME THE WRONG INFORMATION, THEY ALSO UNABLE TO GIVE ME AN AMOUNT AND HAVE TO WAIT ANOTHER 2 WEEKS, I NEED MY MONEY AND I NEED IT TODAY! THE CALL CENTRE SERVICE IS A JOKE AND BEYOND BAD , why did i pay on time each month yet now i have to wait a long period for my own funds! I have made financial commitments and unable to pay because of old mutual.<br>