Pension fund payment.

I have been applying over three years for my pension fund with Old mutual. My company Plascon has been communicating to Old mutual and I have been emailing them as well.

I been going to different branches to be assisted till this date no body is willing to assist me with getting my funds. I been patient for three years I still can't get an email indicating what is the amount I must be paid out and when will I receive my funds.

I provided all my information they requested and yet they keep emailing me asking for the same things e.g I.d no, full name , ref no, etc. When I call the call centre I waiting for over an hour to be assisted. When I go to a branch the stuff is very rude and rather tell me to go someone else for assistance. When old mutual was taking my money for 22 years there was no problem. I have requested a manager from head office to call me till date I'm still waiting.

I feel like going to court and having them pay me out for all the inconvenience they have coused me . I'm currently struggling at home and its all Old mutual fault. I'm really disgusted with how they operate. If this hellopeter compliant doesn't do it I am willing to take this to court!

I need my money asap!!! I can't wait for another three years if no body willing to call me to sort this problem I will take it to court. I requested assistance via email on superfunds@old mutual.com it takes 7 days for one response.

This is how pensioners should live !