JB
Jeanette B
1 reviews | Active since Jun 2019
30 Sept 2019, 13:44
Payout refusal
Good day I think this is the 4th review regarding old mutual, they are refusing to pay out my money. No one is contacting me, there is no payment received I have been to their branch on the 24/09/19 to date there is no payment. This is my 3rd if not 4th bad experience with old mutual.... They are *********** & unprofessional I will never recommend any of my family & friends to old mutual their business is bad
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Replies (2)
Old Mutual's replyOfficial
30 Sept 2019, 15:19Dear Jeanette
I have been calling the number your provided. I was told you not available. Please provide me with a number I can contact you.
Regards
Coleen
I have been calling the number your provided. I was told you not available. Please provide me with a number I can contact you.
Regards
Coleen
Best regards,
Old Mutual's reply30 Sept 2019, 15:19
Official
Dear Jeanette
I have been calling the number your provided. I was told you not available. Please provide me with a number I can contact you.
Regards
Coleen
I have been calling the number your provided. I was told you not available. Please provide me with a number I can contact you.
Regards
Coleen
Best regards,
Old Mutual's replyOfficial
01 Oct 2019, 15:14Dear Jeanette
We refer to your complaint of 30 September 2019.
We confirm that the payments were finalised and will be available within 48 hours.
Regards
Coleen
We refer to your complaint of 30 September 2019.
We confirm that the payments were finalised and will be available within 48 hours.
Regards
Coleen
Best regards,
Old Mutual's reply01 Oct 2019, 15:14
Official
Dear Jeanette
We refer to your complaint of 30 September 2019.
We confirm that the payments were finalised and will be available within 48 hours.
Regards
Coleen
We refer to your complaint of 30 September 2019.
We confirm that the payments were finalised and will be available within 48 hours.
Regards
Coleen
Best regards,