JH
Jason H
1 reviews | Active since Jun 2019
11 Jun 2019, 12:12
Payout problems
After paying 8 years on a policy and added a life cover 2years ago.Now when it comes to Pay-out for my 1 policy I get no response, no feedback and terrible service.Old Mutual is quick to Take policies but not good with after sales and Problem solving.
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Old Mutual's replyOfficial
11 Jun 2019, 13:54Dear Jason
We are sorry to hear about the service you have been experiencing. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
We are sorry to hear about the service you have been experiencing. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
Best regards,
Old Mutual's reply11 Jun 2019, 13:54
Official
Dear Jason
We are sorry to hear about the service you have been experiencing. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
We are sorry to hear about the service you have been experiencing. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
Best regards,