Payout delay

Item: Old Mutual
Rating: 1
Author: Fortunate M

Jhooo old mutual is boring xem how long do they take to pay cash into your account it's been long waiting for my money wanted to buy uniform for my son but woow the school reopened my son doesn't have uniform due to them taking time to pay yeses

Helpful (0)

Replies (3)

Old Mutual's replyOfficial

14 Jan 2026, 09:25

Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management

Old Mutual's reply14 Jan 2026, 09:25

Official

Fortunate M's updateReviewer Update

14 Jan 2026, 09:27

I know you won't respond my son did not go to school and my claim was done 27th of December no this is my money y must I wait so long for my money

Fortunate M's update14 Jan 2026, 09:27

Reviewer Update

I know you won't respond my son did not go to school and my claim was done 27th of December no this is my money y must I wait so long for my money

Old Mutual's replyOfficial

14 Jan 2026, 09:39

Hi Fortunate

We note your comments, please be advised that this matter is being attended to, and feedback will be provided via email.

Regards
Old Mutual Complaints Management

Old Mutual's reply14 Jan 2026, 09:39

Official

Hi Fortunate

We note your comments, please be advised that this matter is being attended to, and feedback will be provided via email.

Regards
Old Mutual Complaints Management