1 reviews | Active since Nov 2013
PAYMENT RELIEF
I called Old Mutual on 29/05/2020 and spoke to Shawal Geyser who advised me that Old Mutual has offered a 3 month payment relief to their clients which started April and it has been all over social media, newspapers and the news. My issues is that I do not have smartphone at the moment therefore how would I have known about this benefit??
I’d like to receive the same benefit at the same rate that it has been offered since April. You have my contact information but never sent me any communication regarding this information yet debit my account monthly for the Old Mutual Insurance.
Please get someone to call me I need this benefit ASAP with the same rate as offered in April. I’ve been on hold for 24:34 minutes for an agent to speak to me.
Please accept our sincere apologies for all inconvenience caused. Your matter will be referred through to Old Mutual Life insurance as Old Mutual insure only deals with Short term insurance.
Kind regards
Consultant: Complaints Claims | People & Brand
Please accept our sincere apologies for all inconvenience caused. Your matter will be referred through to Old Mutual Life insurance as Old Mutual insure only deals with Short term insurance.
Kind regards
Consultant: Complaints Claims | People & Brand
