RI
Rebecca I
1 reviews | Active since Oct 2023
17 Oct 2023, 16:51
PAYMENT
Old mutual is really a big issue to get your money...
I have been waiting for them(old mutual) to pay my money for since March. Please I just want my money it's mine pay it already as I'm running out of patience. They agent are very *********** giving different version of reason for each call very annoying. OLD MUTUAL PAY MY MONEY THAT'S
Helpful (0)
Replies (15)0
Replies (15)
Old Mutual's replyOfficial
17 Oct 2023, 16:57Dear Rebecca
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Best regards,
Old Mutual's reply17 Oct 2023, 16:57
Official
Dear Rebecca
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Best regards,
RI
Rebecca I's updateReviewer Update
17 Oct 2023, 17:01PAYMENT
Old mutual is really a big issue to get your money...
I have been waiting for them(old mutual) to pay my money since March.
Please I just want my money it's mine pay it already as I'm running out of patience. Their agents are very *********** giving different version of reason for each call very annoying.
OLD MUTUAL PAY MY MONEY THAT'S
Old mutual is really a big issue to get your money...
I have been waiting for them(old mutual) to pay my money since March.
Please I just want my money it's mine pay it already as I'm running out of patience. Their agents are very *********** giving different version of reason for each call very annoying.
OLD MUTUAL PAY MY MONEY THAT'S
RI
Rebecca I's update17 Oct 2023, 17:01
Reviewer Update
PAYMENT
Old mutual is really a big issue to get your money...
I have been waiting for them(old mutual) to pay my money since March.
Please I just want my money it's mine pay it already as I'm running out of patience. Their agents are very *********** giving different version of reason for each call very annoying.
OLD MUTUAL PAY MY MONEY THAT'S
Old mutual is really a big issue to get your money...
I have been waiting for them(old mutual) to pay my money since March.
Please I just want my money it's mine pay it already as I'm running out of patience. Their agents are very *********** giving different version of reason for each call very annoying.
OLD MUTUAL PAY MY MONEY THAT'S
Old Mutual's replyOfficial
17 Oct 2023, 17:05We are sorry to hear that you've been experiencing difficulties regarding your funds. We will assist you to investigate and resolve this matter during business hours.
Best regards,
Old Mutual's reply17 Oct 2023, 17:05
Official
We are sorry to hear that you've been experiencing difficulties regarding your funds. We will assist you to investigate and resolve this matter during business hours.
Best regards,
RI
Rebecca I's updateReviewer Update
17 Oct 2023, 17:06It's Stephanie Musau Meji I just did the review on my sister's email as I forgot my password but now I've reset it . Please pay my money that's all I want.
RI
Rebecca I's update17 Oct 2023, 17:06
Reviewer Update
It's Stephanie Musau Meji I just did the review on my sister's email as I forgot my password but now I've reset it . Please pay my money that's all I want.
Old Mutual's replyOfficial
17 Oct 2023, 17:11We do not trace any policies with ID nr CTRKHM***8 - do you have policies with Old Mutual South Africa?
Best regards,
Old Mutual's reply17 Oct 2023, 17:11
Official
We do not trace any policies with ID nr CTRKHM***8 - do you have policies with Old Mutual South Africa?
Best regards,
RI
Rebecca I's updateReviewer Update
17 Oct 2023, 17:17You are sorry??? Really i don't think so!!! Your agents are so *********** it's looks like their are confused with different reason so who do I believe to??? Do you know how many did I speak to and for how long listenning to one after the other.TRAIN THEM WELL.
It's really a pity 😔😔😔 I only need my money
It's really a pity 😔😔😔 I only need my money
RI
Rebecca I's update17 Oct 2023, 17:17
Reviewer Update
You are sorry??? Really i don't think so!!! Your agents are so *********** it's looks like their are confused with different reason so who do I believe to??? Do you know how many did I speak to and for how long listenning to one after the other.TRAIN THEM WELL.
It's really a pity 😔😔😔 I only need my money
It's really a pity 😔😔😔 I only need my money
Old Mutual's replyOfficial
17 Oct 2023, 17:18Please confirm the type of investment you have with Old Mutual South Africa, we do not trace a policy nr ***4 nor any records using CTRKHM***8
Best regards,
Old Mutual's reply17 Oct 2023, 17:18
Official
Please confirm the type of investment you have with Old Mutual South Africa, we do not trace a policy nr ***4 nor any records using CTRKHM***8
Best regards,
RI
Rebecca I's updateReviewer Update
17 Oct 2023, 17:19Yes I have here is my member number: ***5
It's a passport not ID Asylum Seeker permit
It's a passport not ID Asylum Seeker permit
RI
Rebecca I's update17 Oct 2023, 17:19
Reviewer Update
Yes I have here is my member number: ***5
It's a passport not ID Asylum Seeker permit
It's a passport not ID Asylum Seeker permit
Old Mutual's replyOfficial
17 Oct 2023, 17:21Please confirm your own email address and contact nr please. Please also confirm if you've submitted a provident fund claim?
Best regards,
Old Mutual's reply17 Oct 2023, 17:21
Official
Please confirm your own email address and contact nr please. Please also confirm if you've submitted a provident fund claim?
Best regards,
RI
Rebecca I's updateReviewer Update
17 Oct 2023, 17:24My full name is Stephanie Musau Meji.
Member number: ***5
Passport number: CTRKHM***8
DATE OF BIRTH: 25 September 1977
Member number: ***5
Passport number: CTRKHM***8
DATE OF BIRTH: 25 September 1977
RI
Rebecca I's update17 Oct 2023, 17:24
Reviewer Update
My full name is Stephanie Musau Meji.
Member number: ***5
Passport number: CTRKHM***8
DATE OF BIRTH: 25 September 1977
Member number: ***5
Passport number: CTRKHM***8
DATE OF BIRTH: 25 September 1977
RI
Rebecca I's updateReviewer Update
17 Oct 2023, 17:28My own email is : ***
My number: ***
My company submitted the claim on the 4 of April 2023 but I resigned on the 31st of March 2023.
But I got ****** 2 weeks ago for direct call please call me on : ***
My number: ***
My company submitted the claim on the 4 of April 2023 but I resigned on the 31st of March 2023.
But I got ****** 2 weeks ago for direct call please call me on : ***
RI
Rebecca I's update17 Oct 2023, 17:28
Reviewer Update
My own email is : ***
My number: ***
My company submitted the claim on the 4 of April 2023 but I resigned on the 31st of March 2023.
But I got ****** 2 weeks ago for direct call please call me on : ***
My number: ***
My company submitted the claim on the 4 of April 2023 but I resigned on the 31st of March 2023.
But I got ****** 2 weeks ago for direct call please call me on : ***
RI
Rebecca I's updateReviewer Update
17 Oct 2023, 17:46Here is My email: ***
Tel: ***
I got ****** two weeks ago you can call me on *** the number I'm using right now.
Tel: ***
I got ****** two weeks ago you can call me on *** the number I'm using right now.
RI
Rebecca I's update17 Oct 2023, 17:46
Reviewer Update
Here is My email: ***
Tel: ***
I got ****** two weeks ago you can call me on *** the number I'm using right now.
Tel: ***
I got ****** two weeks ago you can call me on *** the number I'm using right now.
Old Mutual's replyOfficial
17 Oct 2023, 17:48Hi Rebecca, thank you for your details. We will be in touch tomorrow
Best regards,
Old Mutual's reply17 Oct 2023, 17:48
Official
Hi Rebecca, thank you for your details. We will be in touch tomorrow
Best regards,
RI
Rebecca I's updateReviewer Update
17 Oct 2023, 18:08I can't see your message
RI
Rebecca I's update17 Oct 2023, 18:08
Reviewer Update
I can't see your message
Old Mutual's replyOfficial
18 Oct 2023, 11:52Hi Stephanie, sorry about that. We have responded via email earlier.
Best regards,
Old Mutual's reply18 Oct 2023, 11:52
Official
Hi Stephanie, sorry about that. We have responded via email earlier.
Best regards,