FA
Faiyaz A
1 reviews | Active since May 2017
12 Feb 2025, 16:39
Payment authorization
So I withdrew money from my savings pot in order to Pay off debts. The process moved very quickly until the payment part. Sars even came back the same day and now all that's left if payment where it's been sitting for 2 days now in waiting for authorization state. You want to keep my money longer so you can accrue interest from it in your bank accounts? I'll be moving the main investment amount to my other retirement fund at Alex Forbes. I expected SARS to be slow. No its you.
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Replies (1)Old Mutual's replyOfficial
12 Feb 2025, 16:55Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply12 Feb 2025, 16:55
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
