PS
Palesa S
1 reviews | Active since Jun 2013
01 Mar 2018, 10:37
Payment arrangement
To whom it may concern
Please assist to set up a debit order arrangement before my policy is cancelled. I am battling with the contact centre by long holding and being transferred from one department to the other.
This is urgent as a payment is due.
Thank you in advance
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
01 Mar 2018, 11:13Dear Palesa
Thank you for the review.
We apologise for the inconvenience caused. We will contact you directly to resolve.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Old Mutual's reply01 Mar 2018, 11:13
Official
Dear Palesa
Thank you for the review.
We apologise for the inconvenience caused. We will contact you directly to resolve.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Old Mutual's replyOfficial
05 Mar 2018, 14:04Dear Palesa
Our Group Schemes division confirmed that they have sent you an e-mail with the relevant form that needs to be completed.
Please complete the form and send it back to them for processing.
Regards
Brent Sellidon
Complaints Management
Best regards,
Old Mutual's reply05 Mar 2018, 14:04
Official
Dear Palesa
Our Group Schemes division confirmed that they have sent you an e-mail with the relevant form that needs to be completed.
Please complete the form and send it back to them for processing.
Regards
Brent Sellidon
Complaints Management
Best regards,