PAYING POLICY FOR THE DECEESED

ON THE 19 MAY 2014 I OPENNED A FUNERAL POLICY FOR ON BEHALF OF ABIGAIL MAKHAZA ASSITED BY SARAH NKELE TSITSI WHOS WORKING FOR OLD MUTUAL. THE SAME NIGHT I CALLED HER TO CANCELL THE POLICE CAUSE ABIGAIL PAST ON . THREE MONTHS LATER MONTHLY PREMIUMS HAVE BEEN DEDUCTED FROM MY PAYSLIP AND I CONTACTED MRS TSITSI ABOUT THE MATTER WHY HE HAS NOT CANCELLED THE POLICY SHE SAID I SHOULD TAKE DEATH CERTICATE TO THE BRANCH IM VERY UPSET CAUSE I WANTED TO CANCELL IMMEDIATLY. TILL NOW MY MONEY IS BEEN DEDUCTED I DIDNT EVEN FOUND THE POLICY DOCUMENT TO SEE IF THE POLICY EXISTED. WHEN I AKED SHE EVEN PUT THE RONG DATE OF BIRTH AND I HAD A POLICY BEFORE THAT I CANCELL CAUSE OF FINANCIAL CONSTRAIN. I HOPE OLD MUTUAL CAN TRACE MY CONVERSATION OF THE 19 MAY 2014 WHEN I CALLED TO CANCELLSINCE M USING CONTRACT PHONE *** I NEED MY PREMIUMS CAUSE I CALLED HER TO MAKE IMMEDIATE CANCELLATION AND SHE DIDNT