PAYBACK THE MONEY

REFERENCE NUMBER: CE***<br> <br> old mutual have been billing me twice every month straight from my persal and my bank account and this has been going on for 3 month. I made a complain on the 2015/10/15 and I was told that i should have it within 5 working day which now have been more than that. I have call head office but still there is no help. I am running out of patience and I am even thinking of cancelling the policy because no resolution have been made meaning my account is still going to be charged twice. I am seriously not happy with the service because you are very fast to call when the payment is not made but when u charge me twice you can not even make a simple follow up.