TM
Tshepiso M
1 reviews | Active since Jun 2016
02 May 2023, 10:38
PAYBACK MY MONEY AND CANCEL THE DEBIT ORDER *******!!!!!!
Can Old Mutual cancel the *****ulent debit order on my account...no matter what don't ever take up any policy with Old Mutual they are shady. Both my policies were cancelled within 30 days after taking them up because I got a much better, affordable offer elsewhere. Both debit orders were loaded and the debi check mandate was accepted by ghosts which Nedbank can't locate. The amounts are different to what I signed up for and despite the cancellation they continue to take my money. LEARN FROM ME AND NEVER MAKE THIS MISTAKE WITH OLD MUTUAL.
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Tshepiso M's updateReviewer Update
18 May 2023, 10:22You have to see the number of emails we have exchanged with OM, with conflicting messages as if these people do not work for the same company. No a single phone call to clear the confusion and telephone numbers that do not go through. The one message that got me was " I am glad to be of service to you. Please can you also post us a 5 ( five) star compliment on Hello Peter via WhatsApp"...you give terrible customer service and request stars so that you can mislead potential victims what a wow.
I responded to the email and fingers crossed that this will finally be resolved. Terrible.
I responded to the email and fingers crossed that this will finally be resolved. Terrible.
TM
Tshepiso M's update18 May 2023, 10:22
Reviewer Update
You have to see the number of emails we have exchanged with OM, with conflicting messages as if these people do not work for the same company. No a single phone call to clear the confusion and telephone numbers that do not go through. The one message that got me was " I am glad to be of service to you. Please can you also post us a 5 ( five) star compliment on Hello Peter via WhatsApp"...you give terrible customer service and request stars so that you can mislead potential victims what a wow.
I responded to the email and fingers crossed that this will finally be resolved. Terrible.
I responded to the email and fingers crossed that this will finally be resolved. Terrible.