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Hugo H
1 reviews | Active since Jun 2025
18 Jun 2025, 10:18
Pay out of paid up policy
Really poor service received from Old mutual. 3 weeks after paperwork was submitted and follow-ups done still no payment was made by Old Mutual.
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Old Mutual's replyOfficial
18 Jun 2025, 10:29Good day Hugo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply18 Jun 2025, 10:29
Official
Good day Hugo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management