TM
Thulani M
1 reviews | Active since Sept 2025
09 Sept 2025, 10:47
Pay customers claims!!
I took a funeral policy with Old Mutual last year in October (2024). My uncle passed away 31st August 2025 and they're refusing to pay talking about a 6 month expulsion period. ***, 11 months later you still talk about that nonsense. What's even worst is that Premiums were deducted on Persal. This is bullsh*t!!
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Old Mutual's replyOfficial
09 Sept 2025, 11:17Good day Thulani,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply09 Sept 2025, 11:17
Official
Good day Thulani,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management