Pathetic Serviceclueless consultants

I filed my claim in January and I was informed it will take 6 weeks for me to get the money, meaning I should have received my funds end of February, however I called their contact centre last week and one of their consultants informed me I need to wait another 6 weeks,that didn't make sense to me I spoke to another consultant, she said it will take 5 working days, I called today which is the the 5th day and I was informed it will be paid on the 27th of March. This just tells me these consultants are *********** or someone in Old Mutual just cannot count. This is really frustrating and annoying. Can someone pay me my money!!!!