ZA
Zhaun A
1 reviews | Active since Oct 2015
30 Jun 2025, 15:12
Pathetic Service. You're just a number.
The worst experience I've ever had with a business. They are quick to take your funds but you have to wait almost a month to get funds out. Their processes are long and tedious. They wow you to get you as a client but when you want to close your products, they take forever to assist you with no constant updates. You have to reach out all the time. Pathetic. Glad I am done with them.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
30 Jun 2025, 15:44Good day Zhaun,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply30 Jun 2025, 15:44
Official
Good day Zhaun,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management