Pathetic Service - Old Mutual Evergreen Fund
<p>It's been 5 months waiting for the fund to pay MY MONEY. WTH!!!!!</p>
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Replies (2)
Old Mutual's replyOfficial
20 May 2016, 11:51Hi Khaya,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply20 May 2016, 11:51
Official
Hi Khaya,
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Old Mutual's replyOfficial
26 May 2016, 10:26Dear Khaya
I am sorry about your service experience and the fact that you had to resort to the website to have this matter resolved.
I received confirmation from Superfund Complaints that the claim has been finalised and that the funds should reflect in your account within 48 hours.
If you have any questions, you may contact us again.
Kind regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply26 May 2016, 10:26
Official
Dear Khaya
I am sorry about your service experience and the fact that you had to resort to the website to have this matter resolved.
I received confirmation from Superfund Complaints that the claim has been finalised and that the funds should reflect in your account within 48 hours.
If you have any questions, you may contact us again.
Kind regards
Coleen Aanhuizen
Complaints Management